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Our E-Mail: info@artcords.com
Our Mailing Address:
ArtCords, LLC
PO Box 1026
Gentry, AR 72734
Order Toll Free inside the states at (866) "USA-CORD" 872-2673
Feel free to contact us with any questions and we ussually are able to respond within a few days when we are unable to answer the phone or e-mail the same day. We are responding to inquiries as able since we wish to be complete in our response to each inquiry.
Due to the volume of calls we are recieving from the publication of our toll-free number under an internet service provider in directories around the USA, we kindly ask that you leave us a voice message and/or e-mail so we can return your call. We look forward to assisting you in any way that we can.
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Hand-plying cord on a spinning wheel
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General Information:
Thank you for checking in with us. You can now visit our FaceBook Stream page for periodic updates and look back to see how things have progressed.
To maintain the level of quality, which folks have been increasingly requesting, Darin continues to personally make the cordage and cinches. Please remember that this is only true for cinches carried by the ArtCords' authorized dealers, which have no other manufacturer named on the label, as well as those you purchase direct from us. Visit our Authorized Dealers page for more information. (link toward the bottom of this page)
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Cord update:
Yarns and cords are being hand-plied for all custom cord orders and during upgrades and modifications to the newest cord equipment we have developed. Cordage production continues to be ramped-up as more yarns are acquired and future orders are lined up.
Over-hauling a couple of our custom made machines (opperate much like spining wheels) for plying the yarns was completed in November and it has been refreshing to be back on task, experiencing quieter, more efficient twisting of the yarns. You can gain a visual of various cord runs in our FaceBook stream (link on the navigation bar to the upper-left)
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Angora Goats near Cody, Wyoming - Photos by Darin Alexander
"Mohair" is the fiber cut from Angora goats, while sheep produce wool.
Click the image below to learn more about angora goats.
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Given the growing popularity of our dyed honey and honey with color fleck, we have decided to continue to increase the volume of yarn we order. Our goal is to elevate cord production to a point where standard cord colors can once again be maintained as stock items on a regular basis. In the mean-time we will continue making the standard cord colors in order of popularity/order volume to fill the largest number of orders at one time. To this end we encourage you to plan well in advance for your cord needs and contact us with any questions you may have. Since the industry 'standard' for custom yarn production ranges from over 6 months to more than a year, and cinch cords have been known to take several years to obtain from the few large producers, we are thankful to be offering custom mohair cords with a different twist than previoously seen on the market.
Cinch update:
Cinches and breast collars of our 96% mohair and 4% wool continue to be shipped as quickly as they can be made since we now have made enough stock for most standard colors of cord to fill new orders coming in. Please continue to allow several weeks for completion of cinches since the order volume from dealers has increased.
Order payment:
As noted on FaceBook, we have updated our payment policy for retail sales is 50% down- 50% to ship for custom and pre-ordered items. Simply write in the comment field "pay-in-full" on retail orders if you wish us to process the full order payment upon scheduling. Both options allow us to reserve your materials in advance of an order being completed with the "pay-in-full" prefered by many which saves some paperwork and allows orders to be completed more quickly. Credit card payments, through our secure online store, are preferred allowing us to process your order more quickly while money orders, business or personal checks must clear the bank before the materials are set aside for scheduling. Returned checks for insuficient funds will incure a $30.00 fee.
Presentaions/Training/Classes with Darin:
Over Thanksgiving weekend we shared a powerpoint presentation with cinch students in the Kansas City area. Such a presentation provides folks an opportunity to compare cords of known fiber content, discuss cinch alignment and measurements, as well as use of colors and cinch styles/techniques. We enjoy the interaction with groups and meeting folks who have caught the cinch making bug. So let us know if you have an opportunity for us to share, whether a seminar style, powerpoint, or workshop, we'd be happy to discuss what it would take to participate.
For those of you who may be passing through Northwest Arkansas, live in the region, or would like to increase your understanding of cinch making, Darin is accepting students on an individual and small group basis for professional and advanced cinch training. Fees vary depending upon length of instruction and/or the project(s) you desire to learn. Feel free to e-mail us with detailed inquiries and we will arrange a time to speak by phone.
Shipping note:
DVD's and in-stock materials now are shipping within 9 to 15 business days and often are out the door in a couple of days. Custom supplies, such as hand-plied cords and/or hand-dyed mohair will depend on quantity and colors desired.
Please remember that we are horse owners as well as running this home-based business full-time. While we have other areas of interest and involvement in the community, our primary objective is to support the need for quality mohair products and training. We appreciate your support in this endeavor and welcome your comments and questions which will be responded to at our earliest convenience.
Kindest regards,
Darin Alexander
Feel free to browse our short customer list for an idea where some of Mr. Alexander's cinches and mecates are being used.
Given the custom nature of Darin's work we provide a limited number of dealerships to retail outlets. We encourage you to review our authorized Dealers list showing those with whom we have a working relationship in an effort to maintain the high standard of Darin's quality craftsmanship. This list is updated periodically, so do let your local, quality tack dealer know of the opportunity if you have found them committed to such gear.
We are listed in many web directories as well as on the Made in the USA search engine: 
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